1. What clay does Yiwuxi use for its zisha ware?​

Every Yiwuxi piece is crafted exclusively from authentic Yixing ore clay—purple, duan, ball-clay, green, and their natural “symbiotic” or “duan-ball” blends. We never employ chemical colorants or counterfeit substitutes.

2. Do you ship internationally? What are the shipping costs?​

Yes, we ship worldwide, including North America, Europe, Southeast Asia, and beyond. Shipping costs are calculated automatically at checkout based on destination and parcel weight; free-shipping promotions apply to select countries and regions. Estimated delivery time is 7–15 business days.

3. How long does it take to dispatch an order, and is tracking provided?​

In-stock items ship within 2–3 business days; once dispatched, you’ll receive an international tracking number for end-to-end monitoring.
Custom pieces typically require 10–20 business days—please allow time for our artisans to complete every handcrafted detail.